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What are your hours?
10:00 AM to 4:00 PM PST, Monday - Friday
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What Kind of Guarantee Do You Give?
We guarantee everything we sell, and we tell everyone that works for The Parks Company, "You'll never get in trouble with us for doing too much for our customers." We've staked our company's future on this fundamental principle. Your satisfaction is always just a phone call away.
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What If I Have To Return Something?
We hope you never have to return anything you purchase from The Parks Company, but lets face it, sometimes you do. |
| We've made returns painless and easy. Just simply contact Mike in customer service by either phone (888-596-4004) or email (mike@theparksco.com) and he will instruct you based on your particular situation. |
If we've made a mistake, sent you the wrong item, or the item is defective in any way we will pay the cost of your return shipping and shipping a replacement.
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Can You Help Me With My Gift Needs?
We're happy to send a beautiful hand written gift card with the message of your choice along with any gift order. We'll let them know that your gift supports the parks too. |
| When choosing a gift is a challenge, one of our gorgeous gift certificates can be the perfect solution. We send them along with our latest catalog in a special gift presentation package. Available in $25, $50 and $100 denominations.
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